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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 336-784-1984 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

All appliances purchased at Wagner Appliances are fully warranted. For used or discounted appliances the warranty length may vary but all include a minimum of 90-days

For new appliances all include at least a 1 year manufacturer's warranty that covers parts and labor during this period.

Why Protect Your Investment With An Extended Warranty?

In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

This remainder of this page applies only to new appliances. We do offer extended service plans for used and discounted appliances as well, simply ask one of our associates for details.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

What Will My Extended Warranty Cover?

Your extended warranty promises to pay the cost of repair service on functional parts as long as it is within the covered period and not deemed broken from consumer misuse / abuse. Your extended warranty is designed to assist with the costs of service, which can typically be an expensive investment. Your extended warranty does NOT promise a particular timeline or maximum number of service calls. The speed at which your appliance is repaired is completely controlled by the availability of parts from the manufacturer and availability of technicians from the manufacturer authorized service providers. Consumer Priority Service is an insurance provider that pays for the expense (in accordance with your policy) but does not control the repair service logistics.

What If My Appliance Is Not Repairable?

If manufacturer authorized service deems your appliance "not repairable" then your extended warranty will cover replacing it with a direct replacement. This determination may only be made by a manufacturer authorized service provider and is not decided by yourself, Wagner Appliance, or any other party. No guarantee is made as to the number of service calls that are required to make this determination, as that varies per appliance and per service issue. Consumer Priority Service has the discretion to service and repair your appliance as many times as necessary until a manufacturer authorized service technician officially determines it cannot be repaired to specification. If a replacement appliance is necessary and approved, the cost of the initial repairs are deducted from the replacement appliance value, since the maximum liability of the plan is not to exceed the original purchase price of the appliance. For example, if your appliance purchase price is $1999, then the maximum expense paid by Consumer Priority Service is $1999 for the total cost of repairs and/or replacement.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - Covered Parts & Labor on Major Appliances

While we at Wagner Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program includes covered parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • $200 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Plan Description Price
Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Wagner Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions